Terms and Conditions



Terms and Conditions

of the company
Veverčí Dvůr s.r.o.
registered office: Roseč No. 8, 378 46 Roseč
Company ID: 28146719
registered in the Commercial Register maintained by the Regional Court, Section C, File 21152
for the sale of goods via the online store located at www.veverci-dvur.cz

I. INTRODUCTORY PROVISIONS

  1. These terms and conditions (hereinafter referred to as the "Terms and Conditions") of Veverčí Dvůr s.r.o., registered office Roseč No. 8, 378 46 Roseč, Company ID: 28146719, registered in the Commercial Register maintained by the Regional Court, Section C, File 21152 (hereinafter referred to as the "Seller") govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., Civil Code, as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and another natural person (hereinafter referred to as the "Buyer") via the Seller’s online store. The online store is operated by the Seller on the website located at www.veverci-dvur.cz (hereinafter referred to as the "Website") through the website interface (hereinafter referred to as the "Online Store Interface").
  2. These Terms and Conditions do not apply to cases where the person intending to purchase goods from the Seller is a legal entity or a person acting within the scope of their business activity or independent professional practice.
  3. Provisions deviating from these Terms and Conditions may be agreed in the Purchase Contract. Deviating provisions in the Purchase Contract shall prevail over the provisions of these Terms and Conditions.
  4. The Terms and Conditions form an integral part of the Purchase Contract. The Purchase Contract and the Terms and Conditions are drawn up in the Czech language. The Purchase Contract may be concluded in Czech.
  5. The Seller may amend or supplement the wording of the Terms and Conditions. This provision does not affect rights and obligations arising during the validity of the previous wording of the Terms and Conditions.

II. USER ACCOUNT

  1. Based on the Buyer’s registration on the Website, the Buyer may access their user interface. From the user interface, the Buyer may order goods (hereinafter referred to as the "User Account"). If the Online Store Interface allows it, the Buyer may also order goods without registration directly from the Online Store Interface.
  2. When registering on the Website and ordering goods, the Buyer is obliged to provide accurate and truthful information. The Buyer is obliged to update the data stated in the User Account whenever changes occur. The data provided by the Buyer in the User Account and when ordering goods are considered correct by the Seller.
  3. Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding information necessary to access their User Account.
  4. The Buyer is not entitled to allow third parties to use the User Account.
  5. The Seller may cancel the User Account, especially if the Buyer has not used the User Account for more than 1 year or if the Buyer breaches their obligations under the Purchase Contract (including these Terms and Conditions).
  6. The Buyer acknowledges that the User Account may not be available continuously, especially with regard to necessary maintenance of the Seller’s hardware and software equipment or that of third parties.

III. CONCLUSION OF THE PURCHASE CONTRACT

  1. All presentation of goods placed in the Online Store Interface is for informational purposes only and the Seller is not obliged to conclude a Purchase Contract regarding such goods. Section 1732(2) of the Civil Code shall not apply.
  2. The Online Store Interface contains information about goods, including prices of individual goods and costs of returning goods if, by their nature, they cannot be returned by usual postal means. Prices remain valid for the time they are displayed in the Online Store Interface. This provision does not limit the Seller’s ability to conclude a Purchase Contract under individually agreed conditions.
  3. The Online Store Interface also contains information about costs associated with packaging and delivery of goods. Information about packaging and delivery costs stated in the Online Store Interface applies only when goods are delivered within the territory of the Czech Republic.
  4. To order goods, the Buyer fills out an order form in the Online Store Interface. The order form contains in particular information about:
    1. the ordered goods (the Buyer inserts the goods into the electronic shopping cart),
    2. the method of payment of the purchase price, the requested delivery method, and
    3. information about costs associated with delivery (hereinafter collectively referred to as the "Order").
  5. Before sending the Order, the Buyer is allowed to check and change the data entered into the Order, including correcting errors made when entering data. The Buyer submits the Order to the Seller by clicking the button “Pay for Order”. The data stated in the Order are considered correct by the Seller. The Seller shall confirm receipt of the Order to the Buyer without undue delay via electronic mail.
  6. The contractual relationship between the Seller and the Buyer arises upon delivery of the acceptance of the Order sent by the Seller to the Buyer by electronic mail.
  7. The Buyer agrees to the use of means of distance communication when concluding the Purchase Contract. Costs incurred by the Buyer when using means of distance communication are borne by the Buyer.

IV. PRICE OF GOODS AND PAYMENT TERMS

  1. The Buyer may pay the purchase price and delivery costs by:
    • cashless payment by card;
    • bank transfer to the Seller’s account No. 234815958 / 0600 held with MONETA Money Bank a.s.
  2. The Buyer is obliged to pay the agreed packaging and delivery costs together with the purchase price.
  3. The Seller does not require a deposit unless otherwise stated.
  4. In case of cashless payment, the purchase price is due immediately after conclusion of the Purchase Contract.
  5. The Seller shall issue a tax document (invoice) after payment of the purchase price and send it electronically to the Buyer’s email address.

V. WITHDRAWAL FROM THE PURCHASE CONTRACT

  1. The Buyer acknowledges that according to Section 1837 of the Civil Code, withdrawal from certain contracts is not possible (e.g., customized goods, perishable goods, sealed goods removed from packaging for hygiene reasons, audio/video recordings with broken seal, etc.).
  2. If not otherwise excluded, the Buyer has the right to withdraw from the Purchase Contract within fourteen (14) days of receiving the goods.
  3. In case of withdrawal, the Buyer shall return the goods within 14 days. The Buyer bears the costs of returning the goods.
  4. The Seller shall refund all payments received within 14 days of withdrawal, using the same payment method, unless agreed otherwise.

VI. TRANSPORT AND DELIVERY

  1. If a specific delivery method is requested by the Buyer, the Buyer bears the risks and additional costs associated with that method.
  2. The Buyer is obliged to accept the goods upon delivery.

VII. RIGHTS FROM DEFECTIVE PERFORMANCE

  1. The rights and obligations of the parties regarding defective performance are governed by applicable legal regulations, especially Sections 1914–1925, 2099–2117 and 2161–2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.
  2. The Seller is liable to the Buyer that the goods are free from defects upon receipt.

VIII. OTHER RIGHTS AND OBLIGATIONS

  1. The Buyer acquires ownership of the goods upon full payment of the purchase price.

IX. PERSONAL DATA PROTECTION

  1. The Seller fulfills its information obligation towards the Buyer pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) through a separate document.

X. COMMERCIAL COMMUNICATIONS AND COOKIES

  1. The Buyer agrees to receive commercial communications from the Seller.
  2. The Buyer agrees to the storage of cookies on their computer.

XI. DELIVERY

  1. The Buyer may be contacted via electronic address.

XII. FINAL PROVISIONS

  1. Legal relations are governed by Czech law.
  2. If any provision is invalid, the remaining provisions remain valid.
  3. The Purchase Contract including Terms and Conditions is archived electronically and is not accessible.

In Roseč on 23 June 2021